Terms and Conditions for the Course and the Big Mock


Course Terms and Conditions

These terms and conditions apply to the use of the services provided by Plabable Limited. If you do not agree to be bound by these terms and conditions, please do not register for the course.

Course Bookings

A course booking is only confirmed once payment has been made online and received by Plabable Limited. Once a successful payment has been made, participants will be emailed a receipt.

All course programmes are indicative, and alterations may be made if deemed necessary to ensure that we are teaching the most up to date and relevant content.

No audio or video recording (including screenshots) is permitted at any of our courses or webinars. If Plabable Limited have reason to believe audio or video recording has been used this will result in the participant's account being terminated and will be subject to damages and other penalties, including criminal prosecution where available.

Our terms and conditions are subject to change, although we will always honour the terms in place at the time of booking. 

Online Streaming (Zoom Link)

Once payment has been received, participants will be sent an email with joining instructions. Participants need to email course@plabable,.com if they have NOT received a Zoom webinar link after purchasing the course webinar. Failure to do this prior to the start of the course may result in participants unable to join the live stream. No refund will be issued in this situation.

Audio/Video Quality

Every effort has been made to ensure that the quality of the WiFi connection is sufficient for audio and video streaming. Participants should ensure they are in an area of stable connection with suitable bandwidth to participate in the revision course and discussion. If there are any problems with the connectivity on our side, Plabable limited will attempt to rectify the problem to the best of their abilities. Every effort will be made to ensure any course content missed due to poor connectivity on our side will be communicated via the web chat, email or text (WhatsApp). 

Post-Course Revision Slides and Mock Paper

Please note that the post-course revision slides and mock paper are only accessible through a desktop computer or laptop using a valid Gmail account. It will not be accessible from a mobile phone or tablet. Participants are therefore responsible to ensure that they have a working desktop computer or laptop to be able to participate in our webinar. We are unable to change the Gmail address that you provide after the Lecture slides and Big Mock have been sent out.

Cancellation by participant

If a participant wishes to cancel a course booking, it must be done so via email to course@plabable.com. The request must clearly stipulate that the participant wishes to cancel their course booking. Participants will be entitled to a refund if cancelling more than 30 days before the course. The cost of the course will be refunded minus a £30.00 administration fee which covers the card transaction fee and admin time (£130 minus £30 = £100 refund). Cancellations made within 30 days of the course commencement date will not be entitled to a refund.

Transfers by participant

If a participant wishes to transfer to a different course date, it must be done so via email to course@plabable.com. The request must clearly stipulate that the participant wishes to transfer their course booking to the next available course. Participants are entitled to choose to attend any of the courses within a 6 month period from the original registered course, however, the next available course dates may not be known at the time of transfer. No refunds will be available if the participant is unable to attend the future available courses. Participants will be entitled to a transfer if 48 hours notice is given before the course date.

Cancellation by Plabable

In the unlikely event that Plabable limited has to cancel a course, we will inform participants as soon as possible via email. Participants will be entitled to a full refund, or a guaranteed place on the next PLAB 1 revision course (whichever is preferred). 

Receipts

A receipt is provided via email at the time of purchase. 

Copyright

The Plabable course material is copyright protected and it's content, design, layout, databases or graphics shall not be reproduced, stored in any form or by any means including but not limited to electronic, paper, mechanical, photocopying, recording, or broadcasting, nor shall the site be shown in a public gathering. Participants may only use the material available for their own personal non-commercial home use provided that it is not changed and copyright notices remains; Plabable Limited retains the intellectual property rights on all material from their website. Participants shall not create any derivative work or make any other adaptation, without our prior written consent. If a participant is found to be using or attempting to use the service for purposes other than personal individual revision, including but not limited to copying questions, copying answers, copying notes, tampering, hacking, modifying or otherwise corrupting the security or functionality of the service provided by Plabable Limited, the participant's account will be terminated and will be subject to damages and other penalties, including criminal prosecution where available.

Content Boundaries

As part of the course and webinars, a dedicated WhatsApp group is available for participants to join. You may not use our service for any unlawful purposes or in any activities that the General Medical Council, UK has deemed unlawful. International users agree to comply with all local laws regarding online conduct and acceptable content. You may not advertise, or post any form of third-party advertisements on any of our platforms. Plabable Limited will not tolerate any posts which are deemed as provocative and/or promotes racism, sexism and other forms of discrimination or cyber-bullying. We reserve the right to remove any post, message, comment and content which are deemed as inappropriate. We will also terminate the alleged user’s registration to the course, and/or remove the user on WhatsApp groups without prior notice. Refunds will not be given to users who have been removed from our platform due to unlawful use.

Limitation of Liability

The content of the educational material will be correct to the best of the course organisers knowledge. However, medical knowledge is constantly evolving and to the fullest extent permitted by law, Plabable Limited does not accept any responsibility or legal liability for any errors or the misuse or misapplication of material on the course.

Big Mock Terms and Conditions

These Terms and Conditions apply to the use of the services provided by Plabable Limited. If you do not agree to be bound by these Terms and Conditions please do not register for the Big Mock.

Big Mock Bookings

A mock exam booking is only confirmed once payment has been made online. Once a successful payment has been made, participants will be emailed a receipt. The mock paper and answers will be sent to the Gmail address at registration within 24 hours and will be available for viewing up until a certain date which will be made clear on the website upon booking and in the email confirmation. After this date, the mock paper will no longer be available for viewing. Our Terms and Conditions are subject to change, although we will always honour the terms in place at the time of booking. We are unable to change the Gmail address that you provide after the Big Mock is sent out.

Cancellation by Participants

Unfortunately due to the nature of the Big Mock exam, we are not able to provide any refunds.

Receipts

A receipt is provided via email at the time of purchase.

Copyright

The Plabable Big Mock material is copyright protected and it's content, design, layout, databases or graphics shall not be reproduced, stored in any form or by any means including but not limited to electronic, paper, mechanical, photocopying, recording, or broadcasting, nor shall the site be shown in a public gathering. Participants may only use the material available for their own personal non-commercial home use provided that it is not changed and copyright notices remains; Plabable Limited retains the intellectual property rights on all material from their website. Participants shall not create any derivative work or make any other adaptation, without our prior written consent. If a participant is found to be using or attempting to use the service for purposes other than personal individual revision, including but not limited to copying questions, copying answers, copying notes, tampering, hacking, modifying or otherwise corrupting the security or functionality of the service provided by Plabable limited, the participant's account will be terminated and will be subject to damages and other penalties, including criminal prosecution where available.

Limitation of Liability

The content of the educational material will be correct to the best of the course organisers knowledge.  However, medical knowledge is constantly evolving and to the fullest extent permitted by law, Plabable Limited does not accept any responsibility or legal liability for any errors or the misuse or misapplication of material on the Big Mock.